Surveys

1. Is there a cost for joining Newcomer Voices?
There is no cost and no need to buy anything.

2. Why should I participate?
There are so many reasons! Our audience has indicated that sharing their opinions is an important reason for participating in Prepare for Canada activities because they understand sharing opinions can influence the products, services and issues newcomers care about most.

3. Who will see my survey answers?

Prepare for Canada determines what questions to ask on the survey based on the needs of the clients and newcomer service providers and marketers we work with; however, they do not have direct access to your entire completed survey answers. The survey answers are used to create groups of newcomers who may be interested in similar types of marketing messages in a process called segmentation. These groups are often based on educated guesses about what your household may look like to help us deliver product and service information that you may find relevant.

4. How does Prepare for Canada and its clients use the answers from the survey?
We analyze the survey responses and develop insights for our research clients and partners. These clients use these insights to develop the products and services that respond to your newcomer needs.  

Privacy

1. Will you sell my email address?
We will not sell your email address.

2. Why do you ask such personal questions, i.e., age and income?
In order for companies to truly understand what consumers want, it is important for them to have a clear picture of who is buying or using different products and services.  The personal questions are asked as a means to place you and your family into sub-groups. This makes it easier to understand your preferences and attitudes.

For complete details, read our Privacy Policy.

Technical

1. Is your website secure?
Keeping your information secure is important to us. Shopper's Voice is protected by VeriSign, a leading secure sockets layer (SSL) Certificate Authority, which encrypts information you input.

2. Does Prepare for Canada use cookies?
Cookies are small text files that are stored on your browser and store data to make your browsing experience easier and faster. We uses cookies for a variety of purposes, including identifying return visitors to our website and to save you time so you don't have to re-enter your data each time you visit our website or register for activities. In some cases, we also use cookies to understand activity at our websites or websites you reach through our email. We also use cookies to help deliver relevant advertising to you while you visit other websites.

Prepare for Canada or our service providers may place a web beacon within an email message that is sent from Newcomer Voices on behalf of our partner companies. Web beacons may be used in conjunction with cookies.  Once a Prepare for Canada email is opened, the web beacon signals that an email was opened or a link was clicked and a cookie may then be placed on your browser. This cookie enables Prepare for Canada or our partner companies to later display an ad to you. 

As part of the targeted ads you may receive, we partner with companies to evaluate your interactions with our web based and email advertisements to measure the effectiveness of the advertising. Certain non-personally identifiable information may be collected and shared with these partners, including what ad you received and when, and whether you clicked on the ad.

See the section Cookies and Online Activity Online Targeted Advertising in our Privacy Policy for more information.

3. What should I do if I have technical problems while accessing or completing a survey?
We try to make our surveys compatible with all web browsers, but sometimes problems occur. If you have any technical difficulties while accessing or completing a survey, please contact us.